Legal

Merchant Services Terms

Effective August 13, 2026 · Last updated August 13, 2026

Key points summary (for convenience only)

This summary highlights important aspects of these Terms. It is not a substitute for reading the full Terms below, which govern your use of the Services.

Eligibility.: Services are available to business entities seeking payment processing and related financial services. Individual consumers making purchases from our merchants are not parties to these Terms.
What ClearBox does.: ClearBox provides payment orchestration and facilitation services, including submission of merchant applications to third-party payment processors and sponsoring banks, gateway integration, transaction data aggregation, and related compliance support.
Stablecoin settlement.: ClearBox maintains a correspondent partnership with Cross Mint for stablecoin-based settlement services. ClearBox is not itself licensed as a money transmitter. Settlement services are provided through this correspondent relationship.
What ClearBox is NOT.: ClearBox is not a payment processor, acquiring bank, or money services business. ClearBox does not issue merchant accounts, hold or transmit funds on behalf of merchants, and does not guarantee approval, pricing, or processing terms from any third-party processor or bank.
Your responsibilities.: You must provide accurate information during onboarding, comply with all applicable laws, maintain your own relationship and compliance standing with any processor or bank that approves your account, and bear responsibility for your own business operations.
Data.: ClearBox retains the right to store and use transaction data associated with your account for service delivery, compliance, and development of related financial products.
Disputes.: Binding arbitration in Colorado (individual basis only, no class actions).
Changes.: We may update these Terms with notice. Continued use constitutes acceptance.

1. Acceptance of terms

These Terms of Use (“Terms”) govern your access to and use of the ClearBox website (the “Site”) and payment orchestration, facilitation, and settlement services (the “Services”) provided by ClearBox, a division of WLI Holdings LLC (“ClearBox,” “we,” “us,” or “our”).

By accessing the Site or using the Services, you (“you,” “your,” or “Merchant”) agree to be bound by these Terms, the Privacy Policy, and any separate Service Agreement, Letter of Intent, or authorization document executed between you and ClearBox. If you do not agree to these Terms, do not access the Site or use the Services.

Eligibility. The Site and Services are intended for business entities seeking payment processing, gateway, settlement, and related financial services. ClearBox does not extend these Terms to individual consumers transacting with Merchants who use the Services.

2. Definitions

“Correspondent Partner”: means Cross Mint, a third-party licensed entity through which ClearBox provides Stablecoin Settlement services under a correspondent partnership arrangement.
“Gateway”: means the payment gateway infrastructure, provided through ClearBox's third-party gateway partner, through which transaction data is transmitted for authorization and processing.
“Merchant”: means a business entity that has submitted an application through ClearBox for payment processing services.
“Merchant Identification Number” or “MID”: means an identifier issued by a Processing Partner to a Merchant upon underwriting approval.
“Processing Partner”: means a third-party payment processor, independent sales organization, or sponsoring bank that underwrites and approves Merchant accounts and processes transactions on Merchant's behalf.
“Services”: means payment orchestration and facilitation, Merchant application submission to one or more Processing Partners, Gateway integration and white-label presentation, Stablecoin Settlement, transaction data aggregation, and related compliance and reporting support provided by ClearBox.
“Stablecoin”: means a digital asset designed to maintain a stable value relative to a reference asset, used in connection with settlement services provided through the Correspondent Partner.
“Stablecoin Settlement”: means the process by which transaction value is settled using Stablecoin rails through the Correspondent Partner, operating separately from and in parallel to card network authorization and settlement.
“Transaction Data”: means all data, records, and information generated in connection with transactions processed through the Services, including authorization, settlement, and reconciliation records.

3. Description of services

3.1 Payment orchestration

ClearBox provides payment orchestration services to Merchants. This includes submitting Merchant information to one or more Processing Partners for underwriting review, coordinating Gateway integration, and presenting a unified Merchant-facing interface for payment processing activity.

3.2 What ClearBox is NOT

ClearBox does not:

Act as a payment processor, acquiring bank, or card network
Hold, custody, or transmit Merchant funds
Issue Merchant accounts or Merchant Identification Numbers directly
Guarantee approval, specific pricing, or processing terms from any Processing Partner
Act as a money services business, broker-dealer, or licensed financial institution
Act as merchant of record for any transaction

3.3 Service scope

Services may include submission of Merchant applications to one or more Processing Partners, coordination of Gateway account setup, routing configuration between the Gateway and approved Processing Partners, Stablecoin Settlement, transaction data aggregation and reporting, and compliance monitoring support.

Specific pricing, processing rates, and service levels are governed by the applicable Service Agreement, Letter of Intent, or Processing Partner agreement, which shall control in the event of any conflict with these Terms.

3.4 Stablecoin settlement

ClearBox provides stablecoin settlement services through a correspondent partnership with Cross Mint. ClearBox is not a licensed money transmitter and does not itself hold a money transmission license. Stablecoin Settlement is provided under and subject to Cross Mint's applicable licenses. ClearBox does not custody Stablecoins on your behalf and does not guarantee Stablecoin Settlement outcomes, timing, or value stability.

3.5 Stablecoin and digital asset risk disclosure

You acknowledge that Stablecoin Settlement involves risks materially different from traditional card payment processing, including but not limited to blockchain network failures or congestion, smart contract vulnerabilities, regulatory changes affecting the treatment of digital assets, Stablecoin de-pegging or value instability, irreversibility of Stablecoin transactions once confirmed on the applicable network, and the Correspondent Partner's performance and availability. Stablecoin Settlement is not FDIC insured and is not subject to the same regulatory protections as traditional bank deposits or card network transactions.

4. Eligibility and onboarding

4.1 Merchant qualification and representations

To use the Services, you must be a business entity in good standing, have authority to bind your business to these Terms and any Service Agreement, and provide accurate and complete business, financial, and identity information as requested by ClearBox or any Processing Partner.

You represent and warrant to ClearBox on an ongoing basis that all information you provide is accurate, complete, and not misleading, that you hold all licenses and registrations required to operate your business, that you are not engaged in any activity prohibited by ClearBox, any Processing Partner, or applicable law, and that you will promptly notify ClearBox of any material change to your business or compliance status.

4.2 Authorization to submit applications

By submitting your business information to ClearBox, you authorize ClearBox to submit that information, on your behalf, to one or more Processing Partners for the purpose of underwriting review and Merchant account approval. You understand that ClearBox may submit your information to multiple Processing Partners simultaneously for purposes of establishing redundant processing capacity.

4.3 Right to refuse

ClearBox reserves the right to decline to submit, or to discontinue submitting, any Merchant application for any reason, including insufficient documentation, adverse risk profile, or inability to identify a suitable Processing Partner.

4.4 Underwriting determinations

Approval, denial, pricing, and terms of any Merchant account are determined solely by the applicable Processing Partner, not by ClearBox. ClearBox has no authority over and makes no representation regarding a Processing Partner's underwriting decision.

5. User obligations

5.1 Compliance responsibility

You are solely responsible for compliance with all applicable laws and regulations governing your business, maintaining accurate and current information with ClearBox and any Processing Partner, securing your account credentials, and reporting suspicious or unauthorized activity.

5.2 Prohibited activities

You may not use the Services for any unlawful purpose, misrepresent your identity, business activity, or authority, submit false or misleading information during onboarding, engage in fraud or money laundering, interfere with the Services or Gateway infrastructure, or use the Services in any manner inconsistent with these Terms or your Processing Partner agreement.

5.3 Processing Partner relationship

You acknowledge that your ongoing merchant account relationship, once approved, exists between you and the applicable Processing Partner. ClearBox facilitates that relationship but is not a party to your processing agreement with any Processing Partner. Compliance with the Processing Partner's terms, reserve requirements, and chargeback thresholds is your responsibility.

6. Intellectual property

6.1 ClearBox ownership

All content, technology, trademarks, and intellectual property on the Site and in the Services, including the ClearBox name, logo, and related branding, software, documentation, and materials, are owned by or licensed to ClearBox and protected by applicable intellectual property law.

6.2 Limited license

Subject to these Terms, ClearBox grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and Services for their intended purpose. This license does not include any right to reproduce, distribute, sublicense, or use the Services for a competitive purpose.

6.3 Trademarks

ClearBox and the ClearBox logo are trademarks of WLI Holdings LLC. Unauthorized use is prohibited.

7. Data rights and privacy

7.1 Privacy Policy

Your use of the Services is subject to our Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.

7.2 Data collection and use

By using the Services, you consent to ClearBox's collection and processing of your business information and Transaction Data for purposes of service delivery, underwriting submission, compliance, security, and development of related financial products and services, including analytics and risk scoring tools.

7.3 Data retention

ClearBox retains the right to store and retain Transaction Data associated with your account for the duration of your use of the Services and for a commercially reasonable period thereafter, for purposes including compliance recordkeeping and internal business intelligence. You are granted a limited right to access your own Transaction Data for your internal recordkeeping needs.

8. Fees and payment

8.1 Fee structure

Fees for Services are established by separate agreement between you and ClearBox, and are separate from any processing fees, interchange fees, or charges assessed by a Processing Partner. Fee structures may include application or onboarding fees, flat monthly fees per processing pipe, or other structures as agreed in writing.

8.2 Processing Partner fees

You acknowledge that fees charged by any Processing Partner, including interchange, assessment, and reserve requirements, are separate from ClearBox's fees and are governed by your agreement with that Processing Partner.

9. Disclaimers and limitations of liability

9.1 No warranties

THE SITE AND SERVICES ARE PROVIDED AS IS AND AS AVAILABLE WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

9.2 No guarantee of approval or terms

ClearBox does not guarantee that any Merchant application will be approved by a Processing Partner, that any specific pricing or rate will be offered, or that an approved Merchant account will remain in good standing. Underwriting decisions rest solely with the Processing Partner.

9.3 Third-party services

ClearBox is not responsible for the actions, failures, or decisions of any Processing Partner, Gateway provider, or other third-party service provider, including Cross Mint as Correspondent Partner. ClearBox is not responsible for any delay, error, or disruption in Stablecoin Settlement. You are solely responsible for your relationship and compliance standing with any Processing Partner or Correspondent Partner.

9.4 Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEARBOX SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, OR BUSINESS OPPORTUNITIES. CLEARBOX'S TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU TO CLEARBOX IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless ClearBox and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of the Services, your violation of these Terms or applicable law, inaccurate information you provide, or your relationship with any Processing Partner or Correspondent Partner. This obligation survives termination of these Terms.

11. Confidentiality

Each party agrees to maintain the confidentiality of non-public business, financial, and technical information disclosed by the other party, and to use such information only for purposes authorized under these Terms.

12. Modifications to terms and services

ClearBox may modify these Terms at any time by posting updated Terms on the Site with a revised effective date. For material changes, we will provide notice at least 30 days before the effective date. Continued use of the Services after changes constitutes acceptance.

13. Dispute resolution

13.1 Governing law

These Terms are governed by the laws of Colorado, without regard to conflict of law principles.

13.2 Arbitration agreement

Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with one arbitrator, in Colorado, in English. Each party bears its own costs unless otherwise awarded. Disputes will be resolved on an individual basis only, not as a class or representative action.

14. General provisions

14.1 Entire agreement

These Terms, together with the Privacy Policy and any Service Agreement or Letter of Intent, constitute the entire agreement between you and ClearBox regarding the subject matter herein.

14.2 Severability

If any provision of these Terms is held invalid, the remaining provisions remain in full force and effect.

14.3 Assignment

You may not assign these Terms without ClearBox's prior written consent. ClearBox may assign these Terms without restriction.

14.4 Notices

All notices must be in writing and delivered to info@clear-box.io

15. Contact information

General inquiries, legal matters, privacy concerns, compliance issues: info@clear-box.io

Acknowledgment

BY ACCESSING OR USING THE SITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE.